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On Fri, Mar 20, 2015 at 7:04 PM, Sebastian Heidbrink <sheidev@yahoo.de> wrote:
Hi,

I recently mentioned issues with the installation of the pharo-launcher on Windows 8.1

Turned out I just needed to download the PharoV30.sources file and place into the installation folder.

Now everything seems fine.

Is this also a topic for the pharo bug list, or is there another place where I can mention this?

Sebastian

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On Sat, Mar 21, 2015 at 1:46 AM, kilon alios��<kilon.alios@gmail.com>��wrote:
there is also an options in settings that downloads and install sources for you automagically.��

This is the right place to report issues and if you are 100% sure its a bug you can report it also in the pharo fogbuz


100% is a bit strong and sounds a bit discouraging :). �� ��As long as you can list the detailed steps reproduce the problem, then its worth putting in fogbugz.�� However fogbugz has a lot of old issues and sometimes a new issue is like a lost tree in the forrest. �� Its generally beneficial if you socialise it on the mail list as well. ��

A good workflow is:
1. Search fogbugz for similar issues.
2. Ask on the mail list if its a known issue, or if you should create a new one. List your steps to reproduce and ideally a solution.
3. Log a new issue on fogbugz, copying the mail list discussion there. Paste the link back to the mail list thread.

So in general:
* the mail list has a broader audience and gets a better triage��
* fogbugz tracks history to ensure it doesn't get lost - and nothing happens except what goes through the tracker. ��(btw, set Project=Launcher)

cheers -ben