Thanks for the fog bugz tips.

Duplicating a bug is useful for several reasons I've found in the past:

A) if you want to submit the same bug for two streams (eg Pharo 3 & 4) to be dealt with differently - copying them is handy.

B) if you have a similar bug with similar steps bar 1, or a bug fix improves the situation but highlights another different problem... It's useful to duplicate a bug (with it conveniently linked) to save time. I'm not a huge Jira fan - but it makes that really easy & I'm suprised that fog bugz is so basic.

Of course it's not the end of the world - but you do wonder why all bug tracking software is so clunky. I'm equally suprised that linking bugs by using the parent/child fields is the only way - if bugs are peers, it seems natural to just link them that way without needing a parent.

Anyway - I'll use what we've got and get used to its eccentricities.

Tim

Sent from my iPhone

On 13 Jul 2014, at 19:14, "Ben Coman [via Smalltalk]" <[hidden email]> wrote:

Tim Mackinnon wrote:

> Can I check one more item - should I record the actual Image version where
> bugs occur?
>
> In fogbugz, there is a version field - but I'm not sure what your convention
> is for these things? (Is it written down somewhere for me to read how to
> report good bugs using FogBugz).
>
> As an aside - I'm quite surprised how poor Fogbugz is. I had read it was a
> good bug tracker - but in practice its quite minimal. I'm quite shocked you
> can't easily duplicate a bug-report (I wrote to them and they said you have
> to use some browser plugin as its not built in), I also can't see how to
> link bug-report (as in, similar to X).
>
> Not Pharo's fault of course.
>
> Tim
>

There are two ways to link bug reports.

1. By writing 'Case #####' anywhere in the ticket.
2. Adding case number ##### to the Parent and Subcase fields in the
side-bar. The Pharo CI Monkey only picks up slices for a parent case
once all child cases are closed.

Now I've never needed to duplicate a bug report. I'd like to understand
what your use case is there?

cheers -ben

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