[Pharo-users] Fogbuz issues

Ben Coman btc at openinworld.com
Mon Jan 18 17:03:36 EST 2016


I've found this one useful, when I've been browsing and am looking for
something I saw but can't exactly remember.

All cases viewed by me
 sorted by Last viewed by me (reversed)



On Tue, Jan 19, 2016 at 5:19 AM, Peter Uhnák <i.uhnak at gmail.com> wrote:
> * you can easily review configuration of all filters and their exact meaning
> here https://pharo.fogbugz.com/default.asp?pg=pgManageFilters
> * FogzBugz offers a rich ad-hoc filtering capability, so if you wan't
> something specific, it's easy to get.
> * any complex tool will be usually confusing to newcomers; if you've lived
> in a small town your whole life and go to a metropolis you will be
> overwhelmed, even though the metropolis is probably more ordered and
> systematic than the town
>
> Finally, I've added the filter specifically to filter cases in which I am
> somehow involved — e.g. I was going through random issues and when I
> couldn't replicate the issue, or it was already resolved, etc. I commented
> on it and requested confirmation/more info from the original poster, then I
> wanted to get back to the issues later. Or simply I participated in a
> resolution of an issue as a second pair of eyes.
>
> In any case, I've renamed it to "Cases I am Involved In". Hopefully that
> will be more self-explanatory.
>
> Peter
>
> On Sun, Jan 17, 2016 at 6:04 PM, Dimitris Chloupis <kilon.alios at gmail.com>
> wrote:
>>
>> ah ok did not know that is a common practice for pro devs , well if fogbuz
>> is a pro approved tool and it works very well I am perfectly ok with using
>> it and documenting it for newcomers.
>>
>> On Sun, Jan 17, 2016 at 4:40 PM Ben Coman <btc at openinworld.com> wrote:
>>>
>>> On Sun, Jan 17, 2016 at 7:06 PM, Dimitris Chloupis
>>> <kilon.alios at gmail.com> wrote:
>>> > You can indeed interpret My Cases as "assigned to me" but my first
>>> > thought
>>> > was when I saw "My Cases" is to assume that is the cases i opened.
>>> >
>>> > In any case I created my own custom filter with openedBy:me and saved
>>> > it as
>>> > "My Opened Cases" and I also used the Henrik suggestion to subscribe to
>>> > all
>>> > relevant opened and closed case I am interested for. So hopefully this
>>> > is
>>> > the end of my frustration though I am sure I will find something to
>>> > complain
>>> > about :D
>>> >
>>> > So yes fogbuz is not that bad once you figure out how it works, but is
>>> > confusing for newcomers to say the least.
>>>
>>> This impedance mismatch is because its a professional tool designed
>>> for commercial in-house bug tracking, where users have no access to
>>> it.  So the "my" is "my cases" is always a developer working on
>>> someone else's bug.   In our case there is little distinction between
>>> our users and our developers.  For this reason, Fogbugz doesn't always
>>> exactly match our needs, but I think it is sufficient, and we are
>>> lucky to have the free access to it that we have. It would be a big
>>> job moving, which we should delay as long as reasonably possible.
>>>
>>> cheers -ben
>>>
>>> >
>>> > On Sun, Jan 17, 2016 at 1:01 PM Nicolai Hess <nicolaihess at gmail.com>
>>> > wrote:
>>> >>
>>> >>
>>> >> 2016-01-17 11:43 GMT+01:00 Dimitris Chloupis <kilon.alios at gmail.com>:
>>> >>>
>>> >>> Ok let me explain
>>> >>>
>>> >>> if you go to My Cases it has already setup a filter for you that
>>> >>> shows
>>> >>> issues assigned to you, the problem is that when you open a bug
>>> >>> report it is
>>> >>> not assigned to you, it actually assigned to our lovely victim ,
>>> >>> Esteban and
>>> >>> anyone else that cares to set the report assigned to him so even if
>>> >>> you add
>>> >>> additional filter like opened by you or edited by you it will show
>>> >>> you zero
>>> >>> result if you have not been assigned any of those issues which will
>>> >>> be the
>>> >>> case.
>>> >>
>>> >>
>>> >> Yes it is confusing but not wrong. You can interpret "My Cases" as
>>> >> "assigned to me".
>>> >>
>>> >>>
>>> >>>
>>> >>> Instead you need to change the existing filter to assigned to
>>> >>> Everybody
>>> >>> so it included all bug reports and then you can add the filters you
>>> >>> mentioned and yes then it will work.
>>> >>
>>> >>
>>> >> You can define you own filters, like
>>> >> openedBy:me status:open
>>> >>
>>> >>>
>>> >>>
>>> >>> On Sun, Jan 17, 2016 at 12:39 PM Nicolai Hess <nicolaihess at gmail.com>
>>> >>> wrote:
>>> >>>>
>>> >>>> 2016-01-17 11:32 GMT+01:00 Dimitris Chloupis
>>> >>>> <kilon.alios at gmail.com>:
>>> >>>>>
>>> >>>>> Or the alternative is just go down, down , down the list to My Open
>>> >>>>> Cases. Which by the way it does not just show the cases opened by
>>> >>>>> you but
>>> >>>>> also cases you have commented on
>>> >>>>
>>> >>>>
>>> >>>>
>>> >>>> Yes, that is why I showed you the filter
>>> >>>> editedBy:theKilon
>>> >>>> instead of
>>> >>>> alsoEditedBy:
>>> >>>>
>>> >>>>
>>> >>>>>
>>> >>>>>
>>> >>>>> Welcome to the land of endless WTF :D
>>> >>>>>
>>> >>>>> And by the way your solution does not work either because there is
>>> >>>>> a
>>> >>>>> catch , you have to change assigned to Everybody
>>> >>>>
>>> >>>>
>>> >>>> I don't understand this one.
>>> >>>>
>>> >>>>
>>> >>>>>
>>> >>>>>
>>> >>>>> so lets all sing
>>> >>>>>
>>> >>>>>  WTF dancing in the rain
>>> >>>>>  WTF dancing in the rain ....
>>> >>>>>
>>> >>>>> On Sun, Jan 17, 2016 at 12:25 PM Nicolai Hess
>>> >>>>> <nicolaihess at gmail.com>
>>> >>>>> wrote:
>>> >>>>>>
>>> >>>>>> 2016-01-17 11:00 GMT+01:00 Dimitris Chloupis
>>> >>>>>> <kilon.alios at gmail.com>:
>>> >>>>>>>
>>> >>>>>>> Since I am on a complaining spree lately let me complain once
>>> >>>>>>> more.
>>> >>>>>>>
>>> >>>>>>> I really dont like Fogbuz and in order not to bore with blah blah
>>> >>>>>>> lets get to 2 big issues
>>> >>>>>>>
>>> >>>>>>> 1) If you open a bug report it does not subscribe you to it, WTF
>>> >>>>>>> !!!
>>> >>>>>>> Who else could be more interested in my bug report than I ?
>>> >>>>>>>
>>> >>>>>>> 2) If I go to My Cases its shows none of the reports I opened ,
>>> >>>>>>> actually it shows nothing, none, zero , empty space  WTF^2
>>> >>>>>>
>>> >>>>>>
>>> >>>>>> Yes this is confusing, "My Cases" only shows issues "assigned to
>>> >>>>>> you".
>>> >>>>>>
>>> >>>>>> Instaed, you can filter all cases by
>>> >>>>>>
>>> >>>>>> editedBy:theKilon
>>> >>>>>> or
>>> >>>>>> openedBy:theKilon
>>> >>>>>>
>>> >>>>>>
>>> >>>>>>>
>>> >>>>>>>
>>> >>>>>>> And people then wonder why on earth I keep pushing for github
>>> >>>>>>> integration, thats why !
>>>
>




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