[Pharo-users] Fogbuz issues

Dimitris Chloupis kilon.alios at gmail.com
Sun Jan 17 12:04:13 EST 2016


ah ok did not know that is a common practice for pro devs , well if fogbuz
is a pro approved tool and it works very well I am perfectly ok with using
it and documenting it for newcomers.

On Sun, Jan 17, 2016 at 4:40 PM Ben Coman <btc at openinworld.com> wrote:

> On Sun, Jan 17, 2016 at 7:06 PM, Dimitris Chloupis
> <kilon.alios at gmail.com> wrote:
> > You can indeed interpret My Cases as "assigned to me" but my first
> thought
> > was when I saw "My Cases" is to assume that is the cases i opened.
> >
> > In any case I created my own custom filter with openedBy:me and saved it
> as
> > "My Opened Cases" and I also used the Henrik suggestion to subscribe to
> all
> > relevant opened and closed case I am interested for. So hopefully this is
> > the end of my frustration though I am sure I will find something to
> complain
> > about :D
> >
> > So yes fogbuz is not that bad once you figure out how it works, but is
> > confusing for newcomers to say the least.
>
> This impedance mismatch is because its a professional tool designed
> for commercial in-house bug tracking, where users have no access to
> it.  So the "my" is "my cases" is always a developer working on
> someone else's bug.   In our case there is little distinction between
> our users and our developers.  For this reason, Fogbugz doesn't always
> exactly match our needs, but I think it is sufficient, and we are
> lucky to have the free access to it that we have. It would be a big
> job moving, which we should delay as long as reasonably possible.
>
> cheers -ben
>
> >
> > On Sun, Jan 17, 2016 at 1:01 PM Nicolai Hess <nicolaihess at gmail.com>
> wrote:
> >>
> >>
> >> 2016-01-17 11:43 GMT+01:00 Dimitris Chloupis <kilon.alios at gmail.com>:
> >>>
> >>> Ok let me explain
> >>>
> >>> if you go to My Cases it has already setup a filter for you that shows
> >>> issues assigned to you, the problem is that when you open a bug report
> it is
> >>> not assigned to you, it actually assigned to our lovely victim ,
> Esteban and
> >>> anyone else that cares to set the report assigned to him so even if
> you add
> >>> additional filter like opened by you or edited by you it will show you
> zero
> >>> result if you have not been assigned any of those issues which will be
> the
> >>> case.
> >>
> >>
> >> Yes it is confusing but not wrong. You can interpret "My Cases" as
> >> "assigned to me".
> >>
> >>>
> >>>
> >>> Instead you need to change the existing filter to assigned to Everybody
> >>> so it included all bug reports and then you can add the filters you
> >>> mentioned and yes then it will work.
> >>
> >>
> >> You can define you own filters, like
> >> openedBy:me status:open
> >>
> >>>
> >>>
> >>> On Sun, Jan 17, 2016 at 12:39 PM Nicolai Hess <nicolaihess at gmail.com>
> >>> wrote:
> >>>>
> >>>> 2016-01-17 11:32 GMT+01:00 Dimitris Chloupis <kilon.alios at gmail.com>:
> >>>>>
> >>>>> Or the alternative is just go down, down , down the list to My Open
> >>>>> Cases. Which by the way it does not just show the cases opened by
> you but
> >>>>> also cases you have commented on
> >>>>
> >>>>
> >>>>
> >>>> Yes, that is why I showed you the filter
> >>>> editedBy:theKilon
> >>>> instead of
> >>>> alsoEditedBy:
> >>>>
> >>>>
> >>>>>
> >>>>>
> >>>>> Welcome to the land of endless WTF :D
> >>>>>
> >>>>> And by the way your solution does not work either because there is a
> >>>>> catch , you have to change assigned to Everybody
> >>>>
> >>>>
> >>>> I don't understand this one.
> >>>>
> >>>>
> >>>>>
> >>>>>
> >>>>> so lets all sing
> >>>>>
> >>>>>  WTF dancing in the rain
> >>>>>  WTF dancing in the rain ....
> >>>>>
> >>>>> On Sun, Jan 17, 2016 at 12:25 PM Nicolai Hess <nicolaihess at gmail.com
> >
> >>>>> wrote:
> >>>>>>
> >>>>>> 2016-01-17 11:00 GMT+01:00 Dimitris Chloupis <kilon.alios at gmail.com
> >:
> >>>>>>>
> >>>>>>> Since I am on a complaining spree lately let me complain once more.
> >>>>>>>
> >>>>>>> I really dont like Fogbuz and in order not to bore with blah blah
> >>>>>>> lets get to 2 big issues
> >>>>>>>
> >>>>>>> 1) If you open a bug report it does not subscribe you to it, WTF
> !!!
> >>>>>>> Who else could be more interested in my bug report than I ?
> >>>>>>>
> >>>>>>> 2) If I go to My Cases its shows none of the reports I opened ,
> >>>>>>> actually it shows nothing, none, zero , empty space  WTF^2
> >>>>>>
> >>>>>>
> >>>>>> Yes this is confusing, "My Cases" only shows issues "assigned to
> you".
> >>>>>>
> >>>>>> Instaed, you can filter all cases by
> >>>>>>
> >>>>>> editedBy:theKilon
> >>>>>> or
> >>>>>> openedBy:theKilon
> >>>>>>
> >>>>>>
> >>>>>>>
> >>>>>>>
> >>>>>>> And people then wonder why on earth I keep pushing for github
> >>>>>>> integration, thats why !
>
>
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