[Pharo-users] Fogbuz issues

Ben Coman btc at openinworld.com
Sun Jan 17 09:39:15 EST 2016


On Sun, Jan 17, 2016 at 7:06 PM, Dimitris Chloupis
<kilon.alios at gmail.com> wrote:
> You can indeed interpret My Cases as "assigned to me" but my first thought
> was when I saw "My Cases" is to assume that is the cases i opened.
>
> In any case I created my own custom filter with openedBy:me and saved it as
> "My Opened Cases" and I also used the Henrik suggestion to subscribe to all
> relevant opened and closed case I am interested for. So hopefully this is
> the end of my frustration though I am sure I will find something to complain
> about :D
>
> So yes fogbuz is not that bad once you figure out how it works, but is
> confusing for newcomers to say the least.

This impedance mismatch is because its a professional tool designed
for commercial in-house bug tracking, where users have no access to
it.  So the "my" is "my cases" is always a developer working on
someone else's bug.   In our case there is little distinction between
our users and our developers.  For this reason, Fogbugz doesn't always
exactly match our needs, but I think it is sufficient, and we are
lucky to have the free access to it that we have. It would be a big
job moving, which we should delay as long as reasonably possible.

cheers -ben

>
> On Sun, Jan 17, 2016 at 1:01 PM Nicolai Hess <nicolaihess at gmail.com> wrote:
>>
>>
>> 2016-01-17 11:43 GMT+01:00 Dimitris Chloupis <kilon.alios at gmail.com>:
>>>
>>> Ok let me explain
>>>
>>> if you go to My Cases it has already setup a filter for you that shows
>>> issues assigned to you, the problem is that when you open a bug report it is
>>> not assigned to you, it actually assigned to our lovely victim , Esteban and
>>> anyone else that cares to set the report assigned to him so even if you add
>>> additional filter like opened by you or edited by you it will show you zero
>>> result if you have not been assigned any of those issues which will be the
>>> case.
>>
>>
>> Yes it is confusing but not wrong. You can interpret "My Cases" as
>> "assigned to me".
>>
>>>
>>>
>>> Instead you need to change the existing filter to assigned to Everybody
>>> so it included all bug reports and then you can add the filters you
>>> mentioned and yes then it will work.
>>
>>
>> You can define you own filters, like
>> openedBy:me status:open
>>
>>>
>>>
>>> On Sun, Jan 17, 2016 at 12:39 PM Nicolai Hess <nicolaihess at gmail.com>
>>> wrote:
>>>>
>>>> 2016-01-17 11:32 GMT+01:00 Dimitris Chloupis <kilon.alios at gmail.com>:
>>>>>
>>>>> Or the alternative is just go down, down , down the list to My Open
>>>>> Cases. Which by the way it does not just show the cases opened by you but
>>>>> also cases you have commented on
>>>>
>>>>
>>>>
>>>> Yes, that is why I showed you the filter
>>>> editedBy:theKilon
>>>> instead of
>>>> alsoEditedBy:
>>>>
>>>>
>>>>>
>>>>>
>>>>> Welcome to the land of endless WTF :D
>>>>>
>>>>> And by the way your solution does not work either because there is a
>>>>> catch , you have to change assigned to Everybody
>>>>
>>>>
>>>> I don't understand this one.
>>>>
>>>>
>>>>>
>>>>>
>>>>> so lets all sing
>>>>>
>>>>>  WTF dancing in the rain
>>>>>  WTF dancing in the rain ....
>>>>>
>>>>> On Sun, Jan 17, 2016 at 12:25 PM Nicolai Hess <nicolaihess at gmail.com>
>>>>> wrote:
>>>>>>
>>>>>> 2016-01-17 11:00 GMT+01:00 Dimitris Chloupis <kilon.alios at gmail.com>:
>>>>>>>
>>>>>>> Since I am on a complaining spree lately let me complain once more.
>>>>>>>
>>>>>>> I really dont like Fogbuz and in order not to bore with blah blah
>>>>>>> lets get to 2 big issues
>>>>>>>
>>>>>>> 1) If you open a bug report it does not subscribe you to it, WTF !!!
>>>>>>> Who else could be more interested in my bug report than I ?
>>>>>>>
>>>>>>> 2) If I go to My Cases its shows none of the reports I opened ,
>>>>>>> actually it shows nothing, none, zero , empty space  WTF^2
>>>>>>
>>>>>>
>>>>>> Yes this is confusing, "My Cases" only shows issues "assigned to you".
>>>>>>
>>>>>> Instaed, you can filter all cases by
>>>>>>
>>>>>> editedBy:theKilon
>>>>>> or
>>>>>> openedBy:theKilon
>>>>>>
>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> And people then wonder why on earth I keep pushing for github
>>>>>>> integration, thats why !




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